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I have returned an item, but I have not yet received confirmation. What is the status of my return?
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I have returned an item, but I have not yet received confirmation. What is the status of my return?
If you have returned the product to us via DPD it may take 3-5 days for it to reach us. We recommend using a tracked service so you can track your parcel. All returns to us are processed as part of our general intake of goods so it may take a couple of days to fully process the return. We apologise for the inconvenience of any delay, please bear with us and we will process your return as soon as possible.
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